Virgin Trains takes to Twitter to deny installing CCTV cameras in toilets
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Virgin Trains was forced to publicly deny installing hidden CCTV surveillance systems in their trains’ toilets, after a huge Twitter row erupted over this issue a few days ago.
According to a news report on this matter, the whole incident started when a passenger posted on the aforementioned social network his complaint regarding the alleged used of CCTV in the train’s toilet area.
Apparently, a guard on a Manchester to London service informed the passengers that on-board toilets had been the target of vandalism and that the person responsible for the damage would be identified using CCTV footage.
Following this announcement and a large number of complaints posted throughout various social networks, Virgin Trains were forced to take an official stand on the matter, saying that ‘There are no CCTV cameras in toilets. There are cameras in the areas around toilets on trains and at stations to prevent antisocial behaviour.’
Even so, the communication blunders have slightly marred the company’s reputation, and it remains to be seen whether passenger numbers will be affected in any way or not.